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list local and national systems that are designed to support personalisation
APRIL 2012 Personalisation: lessons from social careAbout the RSA The RSA has been a source of ideas, innovation and civic enterprise for over 250 years. [ In the light of new challenges and opportunities for the human race our purpose is to encourage the development of a principled, prosperous society by identifying and releasing human potential. This is reflected in the organisation’s
recent commitment to the pursuit of what it calls 21st century enlightenment. Through lectures, events, pamphlets and commissions, the RSA pro­ vides a flow of rich ideas and inspiration for what might be realised in a more enlightened world; essential to progress but insufficient without action. RSA Projects aim to bridge this gap between thinking and action. We put our ideas to work for the common good. By researching, design­ ing and testing new ways of living, we hope to foster a more inventive, resourceful and fulfilled society. Through our Fellowship of 27,000 people and through the partnerships we forge, the RSA aims to be a source of capacity, commitment and innovation in communities from the global to the local. Fellows are actively encouraged to engage and to develop local and issue­based initiatives. About 2020 Public Services Hub The 2020PSH is a research and policy development hub at the RSA, created from the legacy of the 2020 Public Services Trust – the charity which convened and supported the Commission on 2020 Public Services between December 2008 and its final report in September 2010. 2020PSH specialises in developing practice­based research on social productivity in public services. As part of RSA Projects, it engages with local public service organisations, national sector leaders and other national partners to develop social value and social productivity thinking and practice. The pressures on public services are many and varied – spending cuts, future demands, and the challenge of engaging more effectively and creatively with citizens and communities. ]
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