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Identify two communication styles with examples of behaviors for each.
Identify two communication styles with examples of behaviors for each. PASSIVE COMMUNICATION is a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, [ and identifying and meeting their needs. Passive communication is usually born of low self-esteem. These individuals believe: “I’m not worth taking care of. Passive
communicators will often: - fail to assert for themselves - allow others to deliberately or inadvertently infringe on their rights - fail to express their feelings, needs, or opinions - tend to speak softly or apologetically - exhibit poor eye contact and slumped body posture ASSERTIVE COMMUNICATION is a style in which individuals clearly state their opinions and feelings, and firmly advocate for their rights and needs without violating the rights of others. Assertive communication is born of high self-esteem. These individuals value themselves, their time, and their emotional, spiritual, and physical needs and are strong advocates for themselves while being very respectful of the rights of others. Assertive communicators will: - state needs and wants clearly, appropriately, and respectfully - express feelings clearly, appropriately, and respectfully - use “I” statements - communicate respect for others - listen well without interrupting - feel in control of self - have good eye contact - speak in a calm and clear tone of voice - have a relaxed body posture - feel connected to others - feel competent and in control - not allow others to abuse or manipulate them - stand up for their rights ]
Expert answered|cjabward|Points 380|
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Asked 12/1/2012 8:06:10 PM
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