Think about an unethical business practice that you (or someone you know) have encountered at a small business.
Describe the situation, what happened, and why do you think the practice was unethical.
Describe your reaction, what did you do as a result of the unethical practice (such as quit shopping at that business, told others, filed a formal complaint, etc.)
Explain what you think the small business owner should have done differently.
The 89 day wonder. Got its start here in Vegas in the casino industry, but has since spread to other types of businesses. It works like this. [ You have a 90-day probationary period for new hires, at the end of which, those new hires will become eligible for health insurance benefits. You hire people, then, a day, or a few days, before that probationary period ends, you let them go in order to avoid paying said benefits. Alternately, you hire a bunch of people at the beginning of the busy season, then you cut them loose at the end because they "aren't meeting the standards of service". Nice way to get temporary help without having to pay extra by hiring people through an agency.
] Auto answered|Score 1|roisRie|Points 140|User:
What is customer service in today's business environmentWeegy:
In reality life is moving so fast that customer service can be perceived to be an afterthought to sales and profit, [ conveniently sandwiched between product launch and product development.
In a world where instant gratification and big results rule the playing field, we have all witnessed and experienced customer service pushed aside for a higher profit margin.
Even companies who stood above the rest and prided themselves on the belief that ?The customer comes first? have fallen victim to the philosophy of corporate giants, profitus maximus. Bigger, faster, better may be better for the consumer but when it comes to customer service nothing beats one on one service delivered sincerely, swiftly and with a smile. ............. www.customerservicemanager.com/customer-service-in-todays-business-environment.htm
] Auto answered|Score .8|sujaysen|Points 2310|User:
As an employee, what are some of the ways in which you can affect your company's culture?
It is a key marketing objective to keep a brand name in the minds of the target market to generate business when the need for the product or service arises. Auto answered|Score 1|mrs.lovely87|Points 40|Note:
I'm sorry that that wasn't a good answer. Please hold on while I contact an expert.Weegy:
"For example, if you happen to meet an employee of Company X at a bar, even if the employee isn't working, how you perceive your interaction with that employee will affect how you perceive Company X, and therefore Company X's brand. [ Every employee can affect your company's brand, not just the front-line employees that are paid to talk to your customers."
"A company's culture and its company brand are really just two sides of the same coin. The brand may lag the culture at first, but eventually it will catch up.
Your culture is your brand."
] Expert answered|lostintheplot|Points 72|Note:
This conversation has been ended.
All Categories|No Subcategories|Expert answered|Rating 0| 7/17/2012 8:56:22 PM