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One of the customers, who comes in almost every week, always seems to be rude and impatient with you. After several weeks of being treated this way, you are starting to get upset. Which of the
following would you most likely do? Look for ways that you can avoid having to talk to this customer. Ignore the rude behavior and tell yourself 'the customer is always right'. Ask the customer why he is dissatisfied and ask if you can do something about it. Learn his name and preferences and hope that this special attention stops the rude behavior.
The answer is Ignore the rude behavior and tell yourself 'the customer is always right'.
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Original conversation
User: One of the customers, who comes in almost every week, always seems to be rude and impatient with you. After several weeks of being treated this way, you are starting to get upset. Which of the following would you most likely do? Look for ways that you can avoid having to talk to this customer. Ignore the rude behavior and tell yourself 'the customer is always right'. Ask the customer why he is dissatisfied and ask if you can do something about it. Learn his name and preferences and hope that this special attention stops the rude behavior.

Weegy: The answer is Ignore the rude behavior and tell yourself 'the customer is always right'.
Expert answered|bongche|Points 1179|

User: *After explaining your entire sales pitch to a customer, he responds, "no thank you." Which of the following would you MOST likely do? Thank the customer and tell him to have a nice day. Thank the customer and tell him to come back if he has any additional questions about the product. Suggest a similar product to the customer. Ask the customer what he is looking for that the product lacks.

Weegy: The answer is Ask the customer what he is looking for that the product lacks.
Expert answered|bongche|Points 1179|

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Asked 3/14/2012 9:36:15 PM
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