You have new items in your feed. Click to view.
Question and answer
Q: define the term “customer-centric service” and describe how you believe a company can develop a service culture.
A: A customer-centric customer service organization empowers and enables its people to remedy customers' issues, identifies and fixes the root cause, adds to the company's knowledge pool and, if appropriate, [ increases value to and from the customer. customer service is critical to running a great business. Many companies lose sight of the fact that if they do not have customers, they don’t really
have a business – certainly not one that is sustainable and that will succeed anyway. Company culture defines how your employees choose to interact with the company’s customers. Culture in companies is often describes as “the way we do things around here”. You need to alter the culture at your business, so that your customers are of the utmost importance. This includes recognition of when individuals have provided excellent customer service. In most instances when people say that a company has great customer service, it is because the customer service approach has been interwoven with the company culture. Every person in your team needs to understand why customer service is important to the ongoing success of your business. You need to ensure that customer service is a clear and important part of staff and team targets. ]
Expert answered|hachiko37|Points 0|
Question
Asked 7/19/2013 9:20:00 AM
0 Answers/Comments
Get an answer
New answers
Rating

There are no new answers.

Comments

There are no comments.

Add an answer or comment
Log in or sign up first.
27,015,205 questions answered
Popular Conversations
Calculate the product 1/3 and 1/5
Weegy: The product of 1/3 and 1/4 is 1/12. Solution: 1/3 * 1/4 = 1/12
5/23/2017 9:39:31 PM| 1 Answers
Body composition refers to the amount of fat and muscle that the body ...
Weegy: Body composition refers to the amount of fat and muscle that the body has. TRUE.
5/27/2017 12:17:58 PM| 1 Answers
Name the following chemical compound. K2CO3 A. krypton carbonate ...
Weegy: K2CO3 is a symbol for: Potassium Carbonate User: Name the following chemical compound. K3N A. krypton ...
5/27/2017 5:46:29 PM| 1 Answers
Giving human characteristics to objects or ideas is
Weegy: Giving human characteristics to objects or ideas is PERSONIFICATION.
5/19/2017 10:58:38 PM| 1 Answers
  Which of these verbs is spelled the same but pronounced ...
Weegy: Read is spelled the same but pronounced differently depending on the tense.
5/26/2017 3:57:20 PM| 0 Answers
Which type of tax is applied only to particular goods? A. excise ...
Weegy: Excise tax is applied only to particular goods.
5/23/2017 7:13:31 PM| 0 Answers
Weegy Stuff
S
Points 26 [Total 26] Ratings 0 Comments 26 Invitations 0 Offline
S
Points 11 [Total 11] Ratings 0 Comments 1 Invitations 1 Offline
S
Points 10 [Total 10] Ratings 1 Comments 0 Invitations 0 Offline
S
Points 10 [Total 10] Ratings 1 Comments 0 Invitations 0 Offline
S
Points 10 [Total 366] Ratings 1 Comments 0 Invitations 0 Offline
S
Points 10 [Total 10] Ratings 1 Comments 0 Invitations 0 Offline
S
Points 10 [Total 10] Ratings 1 Comments 0 Invitations 0 Offline
S
P
P
L
P
P
P
Points 7 [Total 1730] Ratings 0 Comments 7 Invitations 0 Offline
S
Points 2 [Total 2] Ratings 0 Comments 2 Invitations 0 Offline
S
Points 2 [Total 467] Ratings 0 Comments 2 Invitations 0 Offline
* Excludes moderators and previous
winners (Include)
Home | Contact | Blog | About | Terms | Privacy | © Purple Inc.