Question and answer
define the term “customer-centric service” and describe how you believe a company can develop a service culture.
A customer-centric customer service organization empowers and enables its people to remedy customers' issues, identifies and fixes the root cause, adds to the company's knowledge pool and, if appropriate, [ increases value to and from the customer. customer service is critical to running a great business. Many companies lose sight of the fact that if they do not have customers, they don’t really
have a business – certainly not one that is sustainable and that will succeed anyway. Company culture defines how your employees choose to interact with the company’s customers. Culture in companies is often describes as “the way we do things around here”. You need to alter the culture at your business, so that your customers are of the utmost importance. This includes recognition of when individuals have provided excellent customer service. In most instances when people say that a company has great customer service, it is because the customer service approach has been interwoven with the company culture. Every person in your team needs to understand why customer service is important to the ongoing success of your business. You need to ensure that customer service is a clear and important part of staff and team targets. ]
Expert answered|hachiko37|Points 0|
Question
Asked 7/19/2013 9:20:00 AM
0 Answers/Comments
Get an answer
New answers
Rating

There are no new answers.

Comments

There are no comments.

Add an answer or comment
Log in or sign up first.
Questions asked by the same visitor
•Discuss the importance of contracts in international management.
Weegy: In international management, Owners use contracts to make sure that their employees are bound to the comany. The employee signs a contract stating what they must do in order to keep their job and earn their pay. User: •What steps must a manager take to ensure a valid and enforceable contract? Weegy: First he need to set a meeting with the person about the contract. Second evaluate and validate the authenticity of the elements of contracts and signatures. Third he can say to question if he is not satisfied or would try to elaborate . Final [ He need to have all contract page signature. ] (More)
Question
Expert Answered
Asked 7/16/2013 6:43:43 AM
0 Answers/Comments
Assume an understatement was made on the ending inventory. How does this error impact the financial statements?
Weegy: Inventory errors come in two forms, overstatements and understatements. [ An error in your inventory will affect both your income statement and your balance sheet - inventory is part of the cost of goods sold on your income statement account and an asset on your balance sheet. Calculating your inventory turnover will tell you how fast you sell your inventory and the rate at which you need to replace it. ] (More)
Question
Expert Answered
Asked 7/17/2013 11:04:07 AM
0 Answers/Comments
Assume you have discovered either an understatement or overstatement of ending inventory. What would you do to correct the error? How would you communicate that error to others?
Weegy: Accounting errors must be corrected when they are discovered. In Chapter 4 we briefly discussed the correction of accounting errors and Chapter 20 provides in-depth coverage. [ Here we provide an overview of the accounting treatment and disclosures in the context of inventory errors. Inventory errors include the over- or understatement of ending inventory due to a mistake in physical count or a mistake in pricing inventory quantities. Also, errors include the over- or understatement of purchases which could be caused by the cutoff errors described in Chapter 8. ] (More)
Question
Expert Answered
Asked 7/17/2013 11:11:43 AM
0 Answers/Comments
Assume an understatement was made on the ending inventory. How does this error impact the financial statements?
Weegy: If you understated ending inventory, your cost of goods sold will be overstated by the error amount, [ and net income and gross profit are understated. Answer found on: ] User: •Assume you have discovered either an understatement or overstatement of ending inventory. What would you do to correct the error? How would you communicate that error to others? (More)
Question
Expert Answered
Asked 7/17/2013 12:29:23 PM
0 Answers/Comments
As an employee, what are some of the ways in which you can affect your company's culture?
Weegy: A culture is the values and practices shared by the members of the group. Company Culture, therefore, is the shared values and practices of the company's employees. Company culture is important because it can make or break your company. [ Companies with an adaptive culture that is aligned to their business goals routinely outperform their competitors. Some studies report the difference at 200% or more. To achieve results like this for your organization, you have to figure out what your culture is, decide what it should be, and move everyone toward the desired culture.Company cultures evolve and they change over time. As employee leave the company and replacements are hired the company culture will change. If it is a strong culture, it may not change much. However, since each new employee brings their own values and practices to the group the culture will change, at least a little. As the company matures from a startup to a more established company, the company culture will change. As the environment in which the company operates (the laws, regulations, business climate, etc.) changes, the company culture will also change. ] (More)
Question
Expert Answered
Asked 7/19/2013 8:43:15 AM
0 Answers/Comments
17,935,828 questions answered
Popular Conversations
Manhattan Island is __________. A. the largest island in Canada B. ...
Weegy: the manhattan island is the most highly populated island in north america. letter D would be the best answer. ...
10/22/2014 8:51:05 AM| 9 Answers
Arabian glass, which authorities believe appeared in the second half ...
Weegy: Obsidian, which was used by early man to make arrowheads, is a naturally occurring glass. 'which was used by ...
10/22/2014 10:45:16 AM| 3 Answers
What is the center of the circle that has a diameter whose endpoints ...
Weegy: The center of the circle that has a diameter whose endpoints are (2, 7) and (-6, -1) is (-2, 3) User: ...
10/22/2014 10:50:52 AM| 3 Answers
Perform the indicated operation. (8c 2 - 2c - 15) ÷ (4c + 5) = ...
Weegy: 3-3 = 0 User: Cool Scoops ice cream shop offers 60 different one-topping sundaes. If there are 12 flavors of ...
10/22/2014 11:16:59 AM| 3 Answers
Which kingdom contains only ...
Weegy: Which kingdom contains only producers? - D. Plantae
10/22/2014 7:29:36 AM| 2 Answers
Which words in the sentence make up the adjective phrase? Which word ...
Weegy: Which words in the sentence make up the adjective phrase? Which word does the adjective phrase modify? Bees ...
10/22/2014 9:30:59 AM| 2 Answers
Weegy Stuff
S
L
1
1
1
1
L
1
L
Points 2349 [Total 14724]| Ratings 0| Comments 2349| Invitations 0|Offline
S
L
1
L
P
C
1
P
C
1
L
Points 1560 [Total 11041]| Ratings 4| Comments 1520| Invitations 0|Online
S
1
L
1
L
P
P
L
Points 823 [Total 13052]| Ratings 0| Comments 823| Invitations 0|Offline
S
L
Points 524 [Total 1923]| Ratings 0| Comments 524| Invitations 0|Offline
S
1
L
L
Points 483 [Total 6277]| Ratings 3| Comments 453| Invitations 0|Offline
S
Points 482 [Total 482]| Ratings 0| Comments 452| Invitations 3|Offline
S
Points 425 [Total 426]| Ratings 6| Comments 365| Invitations 0|Offline
S
Points 259 [Total 259]| Ratings 1| Comments 249| Invitations 0|Online
S
P
C
L
P
L
1
Points 48 [Total 6282]| Ratings 0| Comments 48| Invitations 0|Offline
S
Points 27 [Total 27]| Ratings 0| Comments 27| Invitations 0|Offline
Home | Contact | Blog | About | Terms | Privacy | Social | ©2014 Purple Inc.