Question and answer
describe how to respond to complaints in health and social care
Complaints should be used to inform and improve. Where something has gone wrong or fallen below standard the organisation has the opportunity to improve and avoid a recurrence. [ By making sure that lessons from complaints are taken on board and followed up appropriately, services and performance can be greatly improved for the future. Complaints Managers should involve the complainant from
the outset and seek to determine what they are hoping to achieve from the process. Throughout the process, the Complaints Manager should assess what further action might best resolve the complaint and at each stage keep the complainant informed. ]
Expert answered|debnjerry|Points 29421|
Question
Asked 4/7/2012 12:20:00 PM
0 Answers/Comments
Get an answer
New answers
Rating

There are no new answers.

Comments

There are no comments.

Add an answer or comment
Log in or sign up first.
Questions asked by the same visitor
describe how to respond to complaints
Weegy: Listen to the customer complaint without interrupting. Give him your full and undivided attention. [ Once he has finished, ask if there is any other information you should know; then thank him for reporting the complaint.Agree with the customer that a problem exists. Do not disagree or argue. Read more: How to Respond to a Customer Complaint | eHow.com ] (More)
Question
Expert Answered
Asked 4/7/2012 12:18:32 PM
0 Answers/Comments
17,105,914 questions answered
Popular Conversations
Define scientific law
Weegy: A scientific law is a statement based on repeated experimental observations that describes some aspect of the ...
8/21/2014 9:05:32 AM| 2 Answers
Which of the following projections would be best for a map of the ...
Weegy: Please indicate the choices.
8/21/2014 12:39:54 PM| 2 Answers
how do i get points
8/21/2014 1:19:30 PM| 2 Answers
The problem with letting all employees use graphics manipulation ...
Weegy: ALL OF THE ABOVE. The problem with letting all employees use graphics manipulation software is that it is : ...
8/21/2014 1:48:12 PM| 2 Answers
What is the sum of 2/5 and 2/4?
8/21/2014 3:26:40 PM| 2 Answers
15÷6 2/3=?
Weegy: Set it up as a proportion: 6/15=2/x Cross multiply: 2*15=6*x 30=6x Solve for x: x=5 So, 6/15=2/5 ...
8/21/2014 3:22:52 PM| 2 Answers
A republic is a form of government in which the people
Weegy: According to Wikipedia, a republic is a form of government. User: A direct democracy is also known as a
8/21/2014 4:39:27 PM| 2 Answers
Who is regarded as the founder of the study of human anatomy? A. ...
Weegy: User: Who translated the Bible into German to allow the people to understand the teachings in their native ...
8/21/2014 8:48:55 PM| 2 Answers
Weegy Stuff
S
R
L
1
1
P
C
1
P
1
1
L
P
C
P
C
1
P
C
L
P
C
1
P
C
P
C
Points 1831 [Total 23431]| Ratings 2| Comments 1811| Invitations 0|Online
S
L
1
L
Points 1465 [Total 5441]| Ratings 5| Comments 1415| Invitations 0|Offline
S
L
C
P
C
1
L
L
Points 1405 [Total 15019]| Ratings 7| Comments 1335| Invitations 0|Offline
S
L
1
1
1
1
L
1
Points 1299 [Total 9006]| Ratings 2| Comments 1279| Invitations 0|Offline
S
L
P
C
L
P
C
P
C
L
P
C
P
C
P
C
Points 1126 [Total 16153]| Ratings 2| Comments 1106| Invitations 0|Online
S
L
P
C
P
C
1
L
P
C
L
P
C
P
C
P
C
P
C
Points 840 [Total 18411]| Ratings 0| Comments 840| Invitations 0|Offline
S
1
L
L
Points 457 [Total 5021]| Ratings 0| Comments 457| Invitations 0|Online
S
1
L
1
L
P
P
L
Points 407 [Total 11068]| Ratings 1| Comments 397| Invitations 0|Offline
S
Points 302 [Total 302]| Ratings 1| Comments 272| Invitations 2|Offline
S
Points 217 [Total 228]| Ratings 3| Comments 157| Invitations 3|Offline
Home | Contact | Blog | About | Terms | Privacy | Social | ©2014 Purple Inc.