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What are some of the causes of implementation success and failure?
3MOST IMPORTANT CAUSES OF FAILURE Results (see Table 2) reveal that nine causes of failure are the most important: •no ownership of the project; •responsibility transferred to operating personnel; •reluctance to transparency; •lack of change [ management planning; •lack of change agent; •lack of employee commitment; •needs not clearly communicated; •lack of concrete support and
commitment from upper management and unrealistic expectations from upper management. ]
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