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Q: A firm’s understanding of the customers, their needs, and their wants is referred to as: A. closeness to customers B. customer conformance C. customer culture D. internal customer
perspective E. cultural richness
A: A firm understanding of the customers, their needs, and their wants is referred to as B. customer conformance
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User: A firm’s understanding of the customers, their needs, and their wants is referred to as: A. closeness to customers B. customer conformance C. customer culture D. internal customer perspective E. cultural richness

Weegy: A firm understanding of the customers, their needs, and their wants is referred to as B. customer conformance
nugget4|Points 66|

User: Business cases, process mapping, voice of the customer, change management, and problem/objective statements are used in the ______ Six Sigma process. A. controlling B. measuring C. defining D. analyzing E. improving

User: While Deming is best known for his emphasis on the management of a system for improving quality, his thinking was based on the use of __________ to continually improve. A. psychology B. statistics C. econometrics D. physics E. computer science

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Asked 3/13/2013 1:40:24 PM
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Quality experts agree that quality can be assured only during the: A. design phase B. production phase C. marketing campaign D. installation and testing procedure E. sales process
Weegy: Quality experts agree that quality can be assured only during the DESIGN PHASE. (More)
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Updated 4/29/2014 4:20:05 PM
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