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The view of the customer that asserts that he or she is a valued asset to be managed is referred to as: A. customer relationship management B. cry of the customer C. opinion of the end user D. house of quality E. voice of the customer
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Updated 136 days ago|7/20/2016 7:00:58 AM
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The view of the customer that asserts that he or she is a valued asset to be managed is referred to as: Customer-Relationship Management.
Added 136 days ago|7/20/2016 7:00:58 AM
This answer has been added to the Weegy Knowledgebase
) A firm s understanding of the customers, their needs, and their wants is referred to as:
Weegy: Personal computers are also referred to as desktop computers. (More)
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The ten determinants of service quality as determined by Parasuraman, Zeithamel, and Berry include responsiveness, which involves the willingness or readiness to provide service. This is demonstrated by: A. calling the customer back quickly B. company name C. company reputation D. accuracy in billing E. waiting time to receive service
Weegy: The ten determinants of service quality as determined by Parasuraman, Zeithamel, and Berry include responsiveness, which involves the willingness or readiness to provide service. This is demonstrated by: A. [ calling the customer back quickly.. ] (More)
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Asked 3/13/2013 2:11:03 PM
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