You have new items in your feed. Click to view.
Question and answer
How should the technology be changed or used differently to improve the customer experience?
Technology also empowers the customer. With technology, the customer can get what is needed from the company. Self-checkout lines have become popular in retail outlets. The customer goes into the store to get what is needed and can check out without interacting with the company's associates. The customer is satisfied because he or she can quickly get exactly what is needed, purchase and pay for
Question
Asked 6/11/2012 11:06:07 PM
Updated 3/12/2013 5:33:40 AM
1 Answer/Comment
Get an answer
New answers
Rating
0
Technology also empowers the customer. With technology, the customer can get what is needed from the company. Self-checkout lines have become popular in retail outlets. The customer goes into the store to get what is needed and can check out without interacting with the company's associates. The customer is satisfied because he or she can quickly get exactly what is needed, purchase and pay for the item without a long wait. The customer may also choose not to self-checkout and prefer to use a cashier line. This, again, increases customer service because he or she has an option. The customer has control over how he or she interacts with the organization. Look to see what the company can allow the customers to access themselves. When evaluating, be prepared to change or completely eliminate some processes. Simplify the processes to make it easier for the customer.

Read more: How Does Technology Improve Customer Service? | eHow.com
Added 3/12/2013 5:33:40 AM
Comments

There are no comments.

Add an answer or comment
Log in or sign up first.
Questions asked by the same visitor
How should the technology be changed or used differently to improve the customer experience?
Weegy: I think technology should focus on more multitasking devices and durability. An example would be Apple's iPhone, iPad, iPod. (More)
Question
Expert Answered
Asked 6/11/2012 11:02:06 PM
0 Answers/Comments
26,557,088 questions answered
Popular Conversations
A student is comparing and contrasting two dramas and plans to write ...
Weegy: B. point to point. User: Which sentence is written with parallel structure? A. It was both a unique play ...
12/3/2016 10:02:47 AM| 3 Answers
a legislative body is a User: motif
Weegy: A motif is a narrative element with symbolic meaning that repeats throughout a work of literature. User: ...
12/2/2016 10:58:45 AM| 2 Answers
What is a flexible exchange rate based on
12/2/2016 12:22:25 AM| 1 Answers
The amount of water vapor in the air is known as the
Weegy: Water vapor is water in a vaporous form diffused in the atmosphere but below boiling temperature.
12/2/2016 1:46:03 AM| 1 Answers
Hindering Latin American development was the fact that Latin American ...
Weegy: Hindering Latin American development was the fact that Latin American countries was slow economic growth.
12/2/2016 3:13:04 AM| 1 Answers
Weegy Stuff
S
P
Points 147 [Total 419] Ratings 1 Comments 137 Invitations 0 Offline
S
Points 23 [Total 23] Ratings 0 Comments 23 Invitations 0 Offline
S
P
P
Points 21 [Total 700] Ratings 0 Comments 21 Invitations 0 Offline
S
P
Points 18 [Total 450] Ratings 0 Comments 18 Invitations 0 Offline
S
Points 16 [Total 292] Ratings 0 Comments 16 Invitations 0 Offline
S
Points 10 [Total 32] Ratings 0 Comments 0 Invitations 1 Offline
S
Points 8 [Total 8] Ratings 0 Comments 8 Invitations 0 Offline
S
Points 0 [Total 0] Ratings 0 Comments 0 Invitations 0 Offline
S
Points 0 [Total 0] Ratings 0 Comments 0 Invitations 0 Offline
S
Points 0 [Total 0] Ratings 0 Comments 0 Invitations 0 Offline
* Excludes moderators and previous
winners (Include)
Home | Contact | Blog | About | Terms | Privacy | © Purple Inc.