You have new items in your feed. Click to view.
Question and answer
How should the technology be changed or used differently to improve the customer experience?
Technology also empowers the customer. With technology, the customer can get what is needed from the company. Self-checkout lines have become popular in retail outlets. The customer goes into the store to get what is needed and can check out without interacting with the company's associates. The customer is satisfied because he or she can quickly get exactly what is needed, purchase and pay for
Question
Asked 6/11/2012 11:06:07 PM
Updated 3/12/2013 5:33:40 AM
1 Answer/Comment
Get an answer
New answers
Rating
0
Technology also empowers the customer. With technology, the customer can get what is needed from the company. Self-checkout lines have become popular in retail outlets. The customer goes into the store to get what is needed and can check out without interacting with the company's associates. The customer is satisfied because he or she can quickly get exactly what is needed, purchase and pay for the item without a long wait. The customer may also choose not to self-checkout and prefer to use a cashier line. This, again, increases customer service because he or she has an option. The customer has control over how he or she interacts with the organization. Look to see what the company can allow the customers to access themselves. When evaluating, be prepared to change or completely eliminate some processes. Simplify the processes to make it easier for the customer.

Read more: How Does Technology Improve Customer Service? | eHow.com
Added 3/12/2013 5:33:40 AM
Comments

There are no comments.

Add an answer or comment
Log in or sign up first.
Questions asked by the same visitor
How should the technology be changed or used differently to improve the customer experience?
Weegy: I think technology should focus on more multitasking devices and durability. An example would be Apple's iPhone, iPad, iPod. (More)
Question
Expert Answered
Asked 6/11/2012 11:02:06 PM
0 Answers/Comments
27,019,591 questions answered
Popular Conversations
emotive language
Weegy: Emotive language is language that arouses the emotions, such as that used in sensational newspaper headlines. ...
2/22/2017 7:31:53 AM| 3 Answers
What was the Bay of Pigs? A. an American military base in Puerto ...
Weegy: The Bay of Pigs is a failed attempt by the U.S. to invade Cuba and overthrow the communist Castro regime. ...
2/21/2017 7:28:35 AM| 2 Answers
Finish this famous quote, "If you were going to give rock-and-roll ...
Weegy: If you were going to give rock n' roll another name, you might call it "Chuck Berry." User: Which of ...
2/21/2017 2:15:20 PM| 2 Answers
Jose is applying for a new job. In preparation, he ...
Weegy: c User: The range that people consider to be comfortable distance is often determined ...
2/21/2017 2:16:32 PM| 2 Answers
In 1949, the Communists won control of mainland China and established ...
Weegy: In 1949, the Communists won control of mainland China and established the People's Republic of China under Mao ...
2/21/2017 3:34:28 PM| 2 Answers
Solve 1 – 2x – 1 = –10. A. x = –9 B. x = 5 C. x = 9 D. No ...
Weegy: 8x + 10 = 2x - 8; 8x - 2x = -8 - 10; 6x = -18; x= -18/6; x = -3. The answer is A. x = -3
2/22/2017 9:01:03 AM| 2 Answers
What is the currency of the United ...
2/22/2017 10:41:35 AM| 2 Answers
Weegy Stuff
S
P
P
L
Points 403 [Total 1172] Ratings 2 Comments 383 Invitations 0 Offline
S
P
P
L
P
P
Points 322 [Total 2296] Ratings 1 Comments 312 Invitations 0 Offline
S
P
P
L
P
Points 226 [Total 1440] Ratings 0 Comments 226 Invitations 0 Offline
S
Points 30 [Total 30] Ratings 3 Comments 0 Invitations 0 Offline
S
Points 12 [Total 112] Ratings 1 Comments 2 Invitations 0 Offline
S
Points 12 [Total 22] Ratings 1 Comments 2 Invitations 0 Offline
S
Points 10 [Total 10] Ratings 1 Comments 0 Invitations 0 Offline
S
Points 5 [Total 5] Ratings 0 Comments 5 Invitations 0 Offline
S
Points 3 [Total 3] Ratings 0 Comments 3 Invitations 0 Offline
S
Points 2 [Total 2] Ratings 0 Comments 2 Invitations 0 Offline
* Excludes moderators and previous
winners (Include)
Home | Contact | Blog | About | Terms | Privacy | © Purple Inc.