You are working in the call center and are nearing the end of an unusually busy week. You are looking forward to going home and enjoying a relaxing evening. Unfortunately, the weather has become ...
... severe and many agents scheduled for the next shift have called to say they cannot make it to the office. The weather is forecast to become even worse during the next few hours. You realize there will not be enough agents to handle the call volume. What would you do? a. Ask your supervisor if you can leave early so you do not have to travel in dangerous conditions.
b. Wait until the end of your shift and leave as quickly as possible to get home safely.
c. Make travel arrangements for the agents who called so they will not have an excuse.
d. Volunteer to stay in the office until the weather clears and it is safe to travel. Of course, this means you might have to stay overnight.
e. Tell your supervisor that you must leave immediately. No job is worth putting yourself in a dangerous situation
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