A customer calls and has questions about the bill for their first month's subscription. They want to know why the monthly rate is $45.00, but the bill is for $60.00. What is the most likely reason ...
... for the bill being this amount?
The customer owes a late fee in addition to the subscription amount.
There was a mistake and the customer was over-charged.
The subscription began about 10 days before the 15th of the month.
The customer's account was upgraded to the next subscription level.
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