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Think about the differences in the operations involved in the input, operations, and output stages of these companies. Try to identify the nature of their operating systems. Are employees organized
in different ways? If so, why? If possible, talk to the managers and employees in these operations to further your analysis.
Differences in Operations: I have chosen three companies McDonald’s, UPS, and Wal-Mart. Each one of these companies has very different techniques with how they want the business to operate. [ McDonalds has a huge operating Manuel that set up on the computer eLearning. Every employee has to be certified on each position before performing that position on their own. They also have hands on
training where the manager stands there and observes if the employee is performing that position correctly. If not then they are placed back onto eLearning. McDonalds has set their business up to be a well-organized company and to be successful but some of the restaurants are not and some are. Some managers are just thrown into a position without the proper training. Wal-Mart is different and so is UPS. Both of these companies make sure they ensure the proper training and organization for the company’s needs. If UPS was not organized and employees were not trained properly it would disturb the whole company. Because they have to stay structured and organized to make sure all their packages arrive on time to destinations at all times. Wal-Mart is in the middle when being rated because they are organized but cannot keep employees because lack of training and pay. They try to have employees do more than they should and do not pay them enough. Then the employees are not happy and start performing halfway with job duties. ]
Expert answered|emdjay23|Points 2712|
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Asked 11/8/2013 3:15:39 PM
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