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You are working the collection Accounts Receivables (A/R) and you come across a patient who has moved and left no forwarding address. The patient happens to be a friend of yours. Should you update
the records and proceed with collections.
No, that would be against privacy laws, if you are friends with this person inform them they would need to call and change the information, or see it there is a contact number to leave a message.
Expert answered|skyebegley|Points 1|
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Asked 4/1/2013 5:01:37 PM
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you are a A/R and you come across a patient who has moved with no forwarding address and they are a friend of yours should you update the information for them
Weegy: As I understand your question it's whether you should you update the person's address because you know them - which you otherwise wouldn't. My opinion is that you should treat this patient just like any other patient. [ Your personal relationship shouldn't effect their account - either to provide them an advantage or in this case a disadvantage. If their new address is available through some other legal source - or they provided it, ... (More)
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Asked 4/1/2013 4:35:29 PM
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