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Q: 42) Which of the following statements is not true regarding the criteria for the Malcolm Baldrige National Quality Award? A. The criteria does not specify which tools, techniques, or organization
a company should use to improve B. The criteria support company-wide alignment of goals and processes C. The criteria does not focus on actual business results D. The criteria are non-prescriptive and adaptive E. The criteria permit goal-based diagnosis
A: The answer is B. The criteria does not specify which tools, techniques, or organization a company should use to improve. Source: [ ]
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